The following notes are a result of a roundtable conversation on the power of healing. The conversation took place at the monthly gathering of the Servant-Leader Milwaukee roundtable held on Thursday, August 28th. The roundtable is free of charge and open to all.
For more information about Servant-Leader Milwaukee and the Servant-Leader roundtable, please go to www.s-l-milwaukee.com.
Roundtable summary notes
- It is important to be mindful that everyone has things on their mind. Usually you can tell when a person is feeling good or bad.
- It is a natural tendency to project our own beliefs and expectations onto the actions of others. Know each person’s disposition. Recognize when people need help in order to heal.
- Be kinder and gentler because everyone is fighting their own battle.
- In order to lead we must be aware of how many dimensions we all have. Self-awareness is key.
- Lots of people have personal issues. Being understanding of that as a leader is a big help to people in and of itself.
- Let them know you are human too and your own improvements.
- Make yourself available and vulnerable.
- Be gentle.
- Roy O shared that a friend had to retire because of Parkinson’s. 8-10 friends spend a couple hours a week with him. His body won’t heal…but, his mind is being healed.
- You can learn more about acceptance (and your faith) from someone who has suffered, than from any other source.
- Listening and healing are both a two way street.
- Healing has many forms. You as a healer can be healed in the process.
- We should consider EMPATHY as a separate topic.
- Listening is part of helping people with healing.
- Being listened to is a transformative experience.Listen to understand.
Listening can be more impactful than trying to fix things. Trying to fix people who just want to be heard creats barrier.
- Some people want a magic pill. There’s no such thing. Just listen.
- Usually people want you to keep your solutions to yourself, unless they ask for them.
- I’m asking you because I want to know. I’m not asking you to set you up. There must be sincerity in your intent.
- The formal or informal leader sets the tone in any group.
- As leaders we need to model the way as a person of empathy.
- Sometimes this requires us to fight the urge to fix others even though we are confident we know how we can help them.
- Ask, “What if we did it this way?”, rather than saying, “Do it this way.” This gentler approach is more powerful.
- There needs to be a certain level of trust.
- There are always people in every group that need healing.
- The country needs healing due to racial strife and political polarity.
You need to have a relationship with people to help them heal.
- There is our outside persona, to really know someone you need to get to know them and know what character is behind that outside persona.
- If people have a bad experience on the job and are broken…as a leader you can (and should) pick them up.
- Trust and empathy are key.
- There are times in organizational life where the need for healing arises from within. Ask the question…What happened here? Let the other person come to the conclusion.
- It’s the individuals who lack empathy who are a cause for concern. As a leader may need to break them down…show them a mirror…and then heal them.
- Teamwork theme: “I” will die…”We” must be.